Tag Archives: Family Fun Breaks

Newmarket Holidays aims to make a difference when it comes to service

Newmarket Holidays has been in existence since 1983. Over the last three decades, the company has grown to the extent that it now employs around 200 dedicated staff at its offices in Worcester Park, Surrey. Over the last three decades, the range of holidays offered by Newmarket Holidays has grown considerably to the extent that it now offers products as diverse as breaks to see sporting events right here in the UK to fully guided tours in East Asia.

Newmarket HolidaysCustomers are fully protected when it comes to booking with Newmarket Holidays. Two ABTA-bonded companies make up the Newmarket Holidays group: Newmarket Promotions looks after coach-inclusive and ‘Make-Your-Own-Way’ breaks and tours whereas Newmarket Air Holidays operates all those Newmarket Holidays that include an element of air travel. It holds an ATOL licence to ensure all customers’ monies are fully protected against the possibility of an airline being rendered unable to fulfill its commitments.

For extra reassurance, customers will be impressed that Newmarket Holidays has recently been the recipient of awards from the British Travel Awards. In 2011, Newmarket Holidays won the award for Best Coach Holiday Operator. Newmarket Holidays followed up this success by picking up the badge for Best Tour Operator to the Italian Peninsula and Malta in 2012. Most recently, Newmarket Holidays came top in the Best Escorted Tours Holiday Company category in the same year that the company celebrated its 30th anniversary.

A major factor in explaining the success of Newmarket Holidays has been its winning combination of very good value and excellent service. This emphasis on customer care is in evidence at all stages of customers’ interaction with the company – from the booking process right through to long after the holiday is over. The Newmarket Holidays website provides a very useful starting point for exploring what the company has to offer. Customers can find what they’re looking for by searching under Air Holidays & Breaks, Coach & Rail Breaks, Cruises, Theatre, Sports & Events, Rock, Pop & Live Entertainment and Family Fun Breaks. For each holiday or short break, Newmarket Holidays provides detailed information about what the holiday consists of – including a useful description of the day-to-day itinerary. Newmarket Holidays is also very careful to set out what is included in the price and what Newmarket Holidays offers as optional extras.